Walkthrough of the main dashboard, sidebar modules, and global search — the entry point for every new admin.
Scenario New hire onboarding · Admin intro
AI knowledge timeline · drag playhead to inspect segments
38 segments · 14 topics · avg 1m 12s
00:0007:3015:0022:3030:0037:3045:18
Product Overview
Setup Process
Common Mistakes
Best Practices
FAQ
AI Segmentation
One 45-minute video becomes 38 searchable knowledge cards.
AI identifies key knowledge points, operational steps, best practices, risk reminders, FAQs, and product feature introductions — each exported as an independent 30-second, 60-second, or 90-second searchable clip.
30s clips
60s clips
90s clips
Auto · AI decides
How admin, editor, and viewer roles map to workspace actions — including SSO group sync.
Scenario IT admin · Security review
Step-by-step project setup: naming, team assignment, default templates, and notification prefs.
Scenario Project admin · Team lead setup
Connect sources, bulk import, and auto-queue for transcription — includes OAuth walkthrough.
Scenario Admin setup · IT onboarding
Wrong sensitivity, skipping review queue, publishing before taxonomy setup — and how to avoid rework.
Scenario Content owner · Avoid rework
Turn segment transcripts into timestamp-linked Q&A pairs for support and onboarding.
Scenario Support team · Help center content
Sensitivity sliders, minimum segment length, topic merge rules, and speaker-aware slicing.
Scenario Content owner · Knowledge manager
How to approve, reject, merge, or split segments before publishing to the knowledge library.
Scenario QA review · Pre-publish approval
Chain segments into onboarding, sales, and product training journeys with completion tracking.
Scenario L&D · Training path creation
Knowledge Base
Ask a question. Get the exact clip — not the whole video.
Employees search for answers like "How do I create a project?" and LoomSegment returns the specific 90-second segment — not a 45-minute recording nobody will rewatch.
● 97% match confidence
Creating your first project
Step-by-step project setup: naming, team assignment, default templates, and notification prefs. Segment 03 · 07:00–10:06 · 3:06 clip.
The problem
Knowledge is trapped inside long videos.
Enterprises don't lack videos — they lack the knowledge inside them. After recording, no one wants to re-watch a 1-hour video to find one specific answer.
Loom
Zoom
Microsoft Teams
Google Meet
Screen Recordings
Product trainingSales trainingCustomer demosCS trainingBug demonstrationsOperational workflowsInternal sharing sessions
Onboarding stalls when new hires can't find the 3-minute setup clip buried in hour-long recordings.
Reps schedule another call instead of sending a 2-minute pricing clip from last quarter's training.
Product demos get re-recorded for every prospect because nobody can find the feature clip from last month's session.
CSMs re-record the same demo because nobody can search 200 unindexed Loom videos.
Engineers record bug repro steps in Loom — but support can't find the 2-minute fix clip inside a 20-minute session recording.
Ops teams film workflow changes once — then nobody can search the updated step when the process changes again.
Knowledge from weekly sharing sessions disappears into shared drives — never indexed, never searchable, never reused.